Imp update - Fix to "Emails do not match" error while buying

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Imp update - Fix to "Emails do not match" error while buying

Postby over_cloud9 » Fri Aug 12, 2011 9:26 pm

Some of the players have reported that when they try to buy any guide or game from our site, it gives a 'emails do not match' error even when the emails are given correctly. It happens because Plimus buy now page is not handled correctly by Internet Explorer (especially IE- 9).

If you don't want to use another browser other than Internet Explorer 9, here is a way that you can bypass the error.

The button marked below is called the compatibility button in IE9. When you land on the purchase page, just click on the button as shown below. The page might reload. After that if you fill the form, there will be no errors.



In case if the buy now page is not displaying correctly, then click on the 'Show all content' button at the bottom of the explorer after clicking on the 'compatibility button. The page might reload, but it will be displayed correctly then after and no error will come up.

Cheers!
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Re: "Emails do not match" error when you try to buy a game/g

Postby over_cloud9 » Thu Sep 01, 2011 8:00 pm

Alternately, you can also try buying from any other browser like Mozilla firefox, Opera or Google Chrome instead of Internet Explorer. You won't face such problems with these browsers. Happy gaming!
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Re: Imp update - Fix to "Emails do not match" error while bu

Postby over_cloud9 » Thu Apr 05, 2012 5:14 pm

Our buy now pages have been updated. You don't need to do anything now as mentioned above. The 'emails do not match" or "passwords do not match" error has been corrected. If you still encounter such errors while buying, please report here.
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